Refund policy

✅ Return & Refund Policy

We want you to have a great experience shopping with us. If your product arrives damaged, wrong, or faulty, we are happy to help.

⏰ Return Eligibility

Returns accepted within 7 days of delivery
Product must be unused & in original packaging
Opened or used skincare items cannot be returned for hygiene reasons

❌ We Do Not Accept Returns For

Change of mind
Used or opened products
Sale/discount items

📦 Damaged / Wrong Product
If you receive a damaged, leaked, expired, or wrong product, contact us within 24 hours of delivery with:

Order number
Product picture
Packaging picture

💰 Refund / Replacement

Refunds are processed via bank / Easypaisa / JazzCash
Or we can send a replacement

Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.